Privacy Policy
Last updated: June 24, 2026
Reliant Marine & Industrial Diesel (“we,” “us,” or “our”) operates Reliant Diesel Shop at reliantdiesel.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and billing/shipping address when you place an order or create an account
- Payment information processed securely through our payment provider — we do not store full credit card numbers
- Communications you send us via email or contact forms
- Account login credentials if you create a customer account
We also collect certain information automatically when you visit our site, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs and search terms
- Device and operating system information
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your questions and customer service requests
- Improve our website, products, and services
- Send promotional emails and special offers, if you have opted in
- Comply with legal obligations and prevent fraud
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping carriers to fulfill and deliver your orders
- Payment processors to securely handle transactions
- Service providers who assist in operating our website and business, under strict confidentiality agreements
- Law enforcement or regulatory authorities when required by law
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, however some features of the site may not function properly without them.
We may also use third-party analytics tools such as Google Analytics to better understand how visitors use our site. These tools may collect information sent by your browser as part of a web page request.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven years for accounting and tax purposes.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. All transactions are processed over encrypted SSL connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time by clicking “unsubscribe” in any email we send
To exercise any of these rights, contact us at shop@reliantdiesel.com.
8. Children’s Privacy
Reliant Diesel Shop is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
Reliant Marine & Industrial Diesel Email: shop@reliantdiesel.com North: 386.673.5965 — 3121 Opportunity Ct, S. Daytona, FL 32119 South: 321.425.2517 — 745 North Drive, Unit H, Melbourne, FL 32934